About Manchester BID

Manchester’s Retail Business Improvement District

Manchester BID aims to support city centre vibrancy and economic success by bringing retailers together with Manchester’s public agencies, to enhance operations and attract additional custom.

The BID is managed by The City Centre Management Company, CityCo. We work in partnership and daily liaison with Manchester City CouncilTransport for Greater ManchesterGreater Manchester PoliceMarketing ManchesterGreater Manchester Combined Authority, Manchester’s homelessness charity network Street Support, and other statutory bodies.

As a membership organisation, the team represents BID interests and ensures levy payers are part of the evolving story of the city as a thriving and resilient place to invest, work, visit and live.

We help businesses to have their opinion heard, expand activities and connect with the right people at the right time. Our networks allow for the sharing of city plans, discussion and action-planning around developments, business challenges and opportunities.

Whether via sharing information, street or security assistance, events or promotions, we are here to help the city work for you. We do this by offering a range of Business Services.

Business Services

Operational Support

CityCo and Manchester Business Improvement District bring the right people together, to help our membership networks find solutions to day-to-day and longer-term urban challenges.

We can help with a range of operational issues and ensure organisations can maximise the many opportunities of working in the city centre.

Areas we regularly assist with include local environmental issues around premises or business locations, street cleansing including jet washing, bins and commercial waste, litter and graffiti removal, street bollards, anti-social behaviour, begging, rough-sleeping, parking, the impact of major events, development works and street protests, and road closures.

Email operations@cityco.com

Business Crime Reduction Partnership

CityCo manages the BCRP to report and tackle business-related crime. We support the work of Greater Manchester Police, City Council Licensing and Anti-Social Behaviour teams. The partnership manages a city wide Civil Exclusion Scheme to record incidents, identify persons and issue exclusion notices.

BCRP members have access to StoreNet/NiteNet radios connected to city centre CCTV and are provided real-time, secure offender intelligence online. We also deliver venue security training on Crime Prevention, Conflict Avoidance, Fraud Prevention, Counterfeit Currency, and Making Statements and Reporting.

The team has achieved annual ‘Accreditation with Distinction’ by the National Association of Business Crime Partnerships and received a Divisional Commanders Award from Greater Manchester Police. Data Privacy Terms

Email bcrp@cityo.com

City Forums and Lobbying

CityCo supports the vibrancy and resilience of our city by bringing business members together with public agencies. We work in partnership with Manchester City Council, Transport for Greater Manchester, Greater Manchester Police, Marketing Manchester, Greater Manchester Combined Authority, Manchester’s homelessness networks and other statutory bodies.

As constant corporate champions, we have an influential role in lobbying local authorities and represent our networks at a whole range of city meetings and forums.

CityCo Forums 

BCRP City Centre Intelligence Briefings
Greengate Business Action Group
Manchester BID Board
Manchester Arndale Tenants Security Meeting
BID Sector Groups (Events, Operations, Large Stores, F&B, Jewellery, Financial Services)
Oxford Road Security & Environmental Action Group
Piccadilly Basin Business Action Group
Piccadilly Hoteliers Group (Online)
Piccadilly Security Group
Petersfield Operations Group (including Peter Street Sub Group)

City Committees attended by CityCo 

Manchester City Council Integrated Neighbourhood Management
Manchester City Council Ward Co-ordination
Manchester City Council Our Manchester Strategic Forum
Manchester City Council Medieval Quarter Group
Manchester Homeless Partnership including Big Change MCR
Manchester Hoteliers Association
Manchester Pub and Club Network
Manchester Safety Advisory Committee
Manchester Food Board
Manchester Water Safety Partnership
Northern Quarter Action Group
TfGM Event Planning Group
Village Action Group

Email operations@cityco.com

Zoom Business Briefings

As the Covid-19 pandemic continues, we will continue to host online business briefings that aim to keep colleagues in the loop with strategic and tactical city guidance and future planning.

Email events@cityco.com

City Intelligence

Access to bespoke Daily/Weekly/Monthly City Centre Footfall ReportingMajor Events Calendar, Manchester Property and Hotel Developments Mapping.

Email members@cityco.com

Manchester BID Public Events

Promotional opportunities via our large-scale public events and festivals including Chinese New Year, The Manchester Flower Show and Halloween celebrations.

Email info@manchesterbid.com

Tourism Marketing (VisitManchester.com)

Promotional opportunities via city centre destination marketing campaigns, in partnership with the tourist board Marketing Manchester.

Email laura.dyson@cityco.com

BID Network

Manchester BID a consortium of 400 leading retailers and restaurants spanning Market Street, New Cathedral Street, Manchester Arndale, Exchange Square, Barton Arcade, St Ann’s Square, King Street and Deansgate. View BID area map.

Members include Apple, Aldi, Barclays, Boots, COS, EE, El Gato Negro, GAP, Harvey Nichols, H&M, House of Fraser, Kala, Lloyds, Levis, Monki, Nationwide, NEXT, Primark, River Island, Selfridges, TopShop, Virgin Money, Uniqlo, Watches of Switzerland and Wilko.

Legal Ballot

Like all BIDs, the Manchester BID Company was set-up following a successful legal ballot of businesses in the specified geographical area.

The BID is financed by a % levy per property, made on the basis of rateable value.

Following inauguration in 2013, in December 2017, the BID was renewed for a second 5 year term. 2017 Ballot results:

77% in favour, by votes cast
75% in favour, by rateable value
43% turnout, from 401 eligible voter status


CityCo’s Chief Exec and team are responsible to a BID Board of retail leaders and associate directors for the delivery of the 2018-23 Business Plan.

The Board is made up of representatives from levy-paying businesses, alongside non-exec directors from stakeholders.

The current Board has representatives from businesses within and outside the city’s major shopping centre Manchester Arndale, alongside large retailers, the F&B sector, Manchester City Council and Marketing Manchester.

Read more about the governance.

Through CityCo, the influential network includes not only retailers, but also company head offices, property firms, culture and leisure venues, professional services, hotels, education and transport organisations.

Business Plan

The BID is providing added-value for retailers and restaurants around key themes:

  1. Attracting footfall in ‘dip’ periods through public festivals and events
  2. Increasing environmental standards via operational and security services
  3. Increasing the profile of the city through tourism partnerships and positive PR
  4. Increasing communication and co-working across the retail community
  5. Providing a lobbying voice with public authorities including Manchester City Council, Transport for Greater Manchester and Greater Manchester Police.


Partnerships are key to our success. Alongside our many Manchester associations, the BID is a founding member of the national and regional BID Foundation and Northern BIDs Group.

Manchester BID is also a member of British BIDs and works with the Association of Town Centre Management.

Get in Touch

If you are Manchester BID levy payer and have any feedback about the governance, workings or projects of the BID, please contact Phil Schulze.

Manchester BID Manager
07764 977556