Manchester BID: Business Services

As a Manchester BID levy payer we offer a range of Business Services. We are here to help our networks do better business in Manchester city centre.

Operational Support

Manchester BID brings the right people together to help businesses find solutions to day-to-day and longer-term urban challenges. We help with operational challenges and ensure organisations can maximise the many opportunities of working in the city centre.

Areas we regularly assist with include environmental issues around premises or business locations; street cleansing including jet washing, bins and commercial waste; litter and graffiti removal; street bollards; anti-social behaviour and begging; rough-sleeping; parking; the impact of major events and development works; street protests and road closures.

Business Crime Reduction Partnership

Manchester BID retailers can access CityCo’s BCRP to report and tackle business-related crime. We support Greater Manchester Police, City Council Licensing and Anti-Social Behaviour teams. The partnership manages a city-wide ‘Civil Exclusion Scheme’ to record incidents and identify criminal persons. BCRP members have access to StoreNet/NiteNet radios connected to Manchester city centre CCTV and are provided real-time, secure offender intelligence online.

The BCRP also delivers security training on Crime Prevention, Conflict Avoidance, Fraud Prevention, Counterfeit Currency and Making Statements. The team has achieved annual ‘Accreditation with Distinction’ by the National Association of Business Crime Partnerships and received a Divisional Commanders Award from Greater Manchester Police.

City Hosts

The BID’s team of tourist information and city welcome guides. The ambassadors are out and about, giving help to visitors and acting as a liaison point between the BID team and retailers. The hosts work seven days a week, 363 days a year and are based around the main shopping streets.

City Forums and Lobbying

Manchester BID supports the vibrancy and resilience of our city centre by bringing businesses together with each other, and public agencies. Via management company CityCo, we work in partnership with Manchester City Council, Transport for Greater Manchester, Greater Manchester Police, Marketing Manchester, Greater Manchester Combined Authority, Manchester’s homelessness networks and other statutory bodies.

As constant corporate champions we have an influential role in lobbying local authorities, and represent our business networks at a whole range of city meetings and forums:

Groups led and managed by the CityCo/BID team:

  • BCRP City Centre Intelligence Briefings
  • CityCo Board
  • Greengate Business Action Group
  • Manchester BID Board
  • Manchester BID Finance Board
  • Manchester Food and Beverage Network
  • Manchester Arndale Tenants Security Meeting
  • Manchester BID Sector Groups (Events, Operations, Large Stores, F&B, Jewellery, Financial Services)
  • Oxford Road Security & Environmental Action Group
  • Piccadilly Basin Business Action Group
  • Piccadilly Hoteliers Group (Online)
  • Piccadilly Security Group
  • Petersfield Operations Group (including Peter Street Subgroup)
  • The PA Network

City Committees attended by CityCo/BID

Groups led by external parties that CityCo/BID attends to represent our members:

Business Briefings and Training

We run a whole range of business briefings, networking sessions and workshops that aim to keep colleagues in the loop, and trained, with strategic and tactical city guidance and future planning.

Our popular CityConversations corporate events are also a chance to hear from senior city colleagues on the trends, strategies and developments shaping our city centre.

City Intelligence

We offer all members access to bespoke versions of our City Centre Footfall ReportingMajor Events Calendar, Manchester Property and Hotel developments mapping.

The PA Network

The PA Network: Sponsored by You Are Home, is free to join for all city centre PAs, Exec Assistants and Office Managers. Networking events allow CityCo’s hotel and leisure members the chance to showcase their fantastic venues and services to a 600-strong group of influential corporate hospitality bookers.

In return, PAs enjoys fun evenings and lunches, new places to experience and book for meetings, conferences and events – and valuable connections.

Manchester BID Public Events

Manchester stages the best events and CityCo and Manchester BIDistrict are part of the picture. We support the city’s civic and public events including Manchester DayManchester Jazz FestivalManchester PrideManchester International Festival and the Christmas Markets.

We also run our own events to help attract custom into the heart of the city centre and our retailers and restaurants. We are proud to have brought some of the most innovative and PR-grabbing installations to town. Take a look at our Manchester Flower ShowRoof-Top Halloween MonstersHaunted Maze, Chinese New Year ‘Piglet’Golden Dragon and Warriors.

We’ve also celebrated Eid, brought floral Show Gardens to the streets at Dig the City and hosted Vogue Fashion’s Night Out for the first time in Manchester.

Brand Promotion

Consumer promotional opportunities are presented to BID members via the marketing and PR for the BID’s large-scale public events: The Manchester Flower Show, MCR Student Socials (shopping nights in partnership with Manchester Arndale), Manchester Pride, Halloween in the City and Chinese New Year celebrations.

Tourism Marketing 

Manchester city centre and BID levy payers are represented in Marketing Manchester’s local, regional and national promotional campaigns that bring more tourists to Manchester. We work on behalf of businesses in partnership with the tourist board on an annual marketing plan.