About Manchester BID

Manchester is second most visited city in England, attracting 40 million customers to the retail district every year. We have a 100,000 strong student population. £3 billion worth of major new property sites are under construction and £300 million worth of cultural projects are in process. £1.85 billlion is allocated to transport improvements over the next five years, including the transformation of Manchester Airport.

Every success has a story to tell: Manchester BID and its management organisation CityCo are part of the picture.

We work to make the centre of Manchester a better place to do business for our levy payers.

Who We Are

We are the city’s first Business Improvement District: a consortium of 400 leading retail and restaurant brands. The company was set-up in 2013 following a successful legal ballot of businesses in the specified geographical area above.

The BID organisation is managed by CityCo, the city centre management company. The CityCo Chief Exec and team are responsible to a Board of retail leaders and associate directors for the delivery of the BID Business Plan.

Through CityCo, our influential network includes not only retailers, but also head offices, SMEs, property firms, culture and leisure venues, professional services, hotels, education and transport organisations.

The BID is financed by a levy per property, made on the basis of rateable value. In December 2017 the Manchester BID was renewed for a second five-year term, following a 77% vote in favour of continuing the project until at least 2023.

We are a small, passionate team, reporting to a Board of business, civic and cultural leaders.

BID Levy Payers

The BID community includes the city’s largest stores, luxury and independent brands including:

& Other Stories, Adidas, Aldi, All Saints, Apple, Argos, Barbour, Barclays, Belstaff, Boodles, Boots, Burberry, Cath Kidston, Clarks Shoes, Clas Ohlson, Cos, Debenhams, Diesel, Disney Store, DKNY, Dorothy Perkins, Fat Face, French Connection, GAP, H&M, Harvey Nichols, Hobbs, Hollister, Hay Travel, House of Fraser, Hugo Boss, El Gato Negro, Jack Wills, Jigsaw, Jones Bootmakers, Kurt Geiger, Lego, Levi’s, Lunya, Lloyds Bank, McDonald’s, Marks & Spencer, Miss Selfridge, Molton Brown, Monki, New Look, Next, Nationwide, Oasis, O2, Paperchase, Paul Smith, Patisserie Valerie, Pizza Hut, Pret a Manger, Pretty Green, Primark, Ralph Lauren, Reiss, River Island, Rosso, Russel & Bromley, Ryman, Selfridges, Space NK, Specsavers, STA Travel, Starbucks, Superdrug, Superdry, Swarovski, Swatch, TAST, Ted Baker, The Body Shop, The Carphone Warehouse, Victorian Chop House Company, The White Company, Thorntons, TK Maxx TM Lewin, Topman, Topshop, Trevor Sorbie, Ugg, Urban Outfitters, Vidal Sassoon, Virgin Money, Vision Express, Waterstones, WHSmith, Whittards, Yo Sushi, Zara.

Where We Work

The BID network spans Market Street, New Cathedral Street, Manchester Arndale, Exchange Square, Barton Arcade, St Ann’s Square, King Street and Deansgate.

What We Do

We provide added-value for retailers and restaurants around key themes.

  1. Attracting footfall in ‘dip’ periods through a programme of public festivals and events
  2. Increasing environmental standards through operational and security services
  3. Increasing the profile of the city through tourism partnerships, stakeholder partnerships and positive PR
  4. Increasing communication and co-working across the retail community
  5. Providing a lobbying voice with public authorities including Manchester City Council, Transport for Greater Manchester and Greater Manchester Police

Since launch, the BID has delivered operational and security services, developed major projects, seen hundreds of thousands attend public events, attracted millions of pounds-worth of PR and built effective city partnerships.

Business Services

Operational Support
Help to address challenges that impact on day-to-day business operations such as environmental issues, street cleansing, litter, road closures, business security, anti-social behaviour, helping rough sleepers into accommodation, lobbying for support around homelessness

City Hosts
A 363 days a year client support service and tourist information provision

Urban-Resilience Training
Access to best-practice, urban-resilience training including table-top workshops to help respond to acute shocks such as terrorism, protests, fire, city disruption, as well as longer-term issues

City Forums and Lobbying
Access to and representation at partnership groups including the City Centre Ward Coordination Meeting, Greengate and Embankment Action Group, Integrated Neighbourhood Management Meeting, Manchester Homelessness Partnership Board, Nature’s Quarter (Formally Northern Quarter Small Business Forum), Oxford Road Security and Environmental Action Group, Petersfield Operations Group, Piccadilly Basin Action Group, TfGM Transport Group, Village Action Forum, Water Safety Partnership Board

Business Crime Reduction Partnership
Access to the BCRP, Manchester’s partnership between CityCo, Greater Manchester Police and Manchester City Council that tackles business crime and offers a secure day/night radio network, security reporting, training and intelligence alerts to help manage operations

Business Training
Invite to workshops including first aid at work, water-safety awareness, Big Change MCR and the Manchester homelessness partnership, counter-terrorism awareness training in partnership with North West Counter-Terrorism Unit

Business Briefings
Invite to meetings, briefings and consultation events given by public authorities including Transport for Greater Manchester, Greater Manchester Police and Manchester City Council

City Intelligence
Access to crisis communication alerts, protest and major event communications, as well as city data including footfall and sales trends, property, hotel developments and road closures

Corporate Events
Invite to CityCo’s annual programme of information and networking events including the Annual Members Lunch, CitySessions, CityTours, Sector/Group Private Lunches and Dinners

The PA Network
Invite to showcase company corporate hospitality to CityCo’s strong network of event bookers, PAs and executive assistants

Public Events and Festivals
Full annual programme of animation events in the central shooing district to help drive additional footfall in low periods.

CityCo Event & Meeting Spaces
Spaces to hire in Lloyds House (The Shipping Office, The Cotton Room and The Sorting Office). A unique heritage venue for meetings, events, presentations and workshops. 10% discount for CityCo members.


Partnerships are key to the success of Manchester BID. Alongside our Manchester networks and work with Manchester City Council, Marketing Manchester, Transport for Greater Manchester and Greater Manchester Police, we are a founding member of the Northern BIDs Group and the The BID Foundation, coordinated by the Institute of Place Management at Manchester Metropolitan University.