Manchester Mystery Shopping Awards

Date & Time
City Centre

The Manchester BID’s annual Mystery Shopping exercise in association with Storecheckers takes place in May with winners crowned at a celebratory breakfast in June.

For the 2019 awards, city centre stores and restaurants achieved an average score of 83%, making it one of the top UK locations assessed by national market research company, Storecheckers.

320 city centre businesses across thirteen categories including Jewellery, Health and Beauty, Technology, Food and Drink and Fashion took part. 134 stores and restaurants received scores of over 90%, with 30 of these scoring a perfect 100%.

2019 Winners

Banking: Nationwide


Dining: YO! Japanese Street Food & Sushi


Multi Gender Fashion: Fjall Raven


Multi Gender Fashion – Large Stores: Adidas


Footwear: Russell & Bromley


Single Gender Fashion – Men: G Star RAW


Single Gender Fashion – Women: Bravissimo

Health & Beauty: Rush Hair & Beauty
Home & Lifestyle: Castle Art Gallery
Technology: Apple
Advised Customer Service: Kuoni Travel
Food & Beverage: Cafe Nero, Market Street
Jewellery: Arthur Kay