We pride ourselves on helping CityCo and Manchester BID members do better business. Whether it is via sharing critical intelligence, operational and security support, our events or promotional opportunities, we are here to help the city work for you. We offer a range of business services.

Operational Support

CityCo and Manchester BID work very closely with Manchester and Salford’s public agencies to make sure the city centre is working as effectively as possible and we are raising standards.

We advise members on environmental and public realm issues and anything that may affect productivity, access, health or safety.

We help to resolve daily operational problems as well as address longer term concerns. Issues could be to do with litter, street-cleaning or the removal of commercial waste for example. The team can also escalate complex problems to do with tackling traffic management, noise, homelessness, begging, retail theft and anti-social behaviour.

In the retail district, the BID’s City Hosts patrol the area, generating reports around environmental issues which are then sent to Manchester City Council, resulting in quicker resolution for businesses.

We deliver targeted operational projects too including Counter-Terrorism Awareness Training and briefings on how the city is tackling the issue of rough-sleeping.

Our members benefit from:

  • A dedicated Account Manager
  • 24/7 emergency operational and security support
  • 121 support and advice to resolve issues around environmental concerns such as litter, fly-tipping, street cleansing, needles, blocked drains, flooding, noise and trespassing
  • 121 support around Commercial Waste management
  • Signposting to jet-washing providers
  • Advice around how to address issues with rough-sleeping
  • Security, First Aid and Counter-Terrorism Awareness training
  • Access to the Manchester Business Crime Reduction Partnership (BCRP)
  • Public sector lobbying support.

For membership enquiries, please contact Athena.

If you are an existing CityCo or Manchester BID member and need operational support, please operations@cityco.com.