Operational Support

We pride ourselves on helping CityCo and Manchester BID members do better business. Whether it is via sharing critical intelligence, operational and security support, our events or promotional opportunities, we are here to help the city work for you. We offer a range of Business Services.

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Operational Support

CityCo and Manchester BID offer a range of operational support to our membership network. We work very closely with Manchester and Salford’s public agencies to make sure the city centre is working as effectively as possible.

We work on behalf of members and with partners to identify needs, make recommendations, offer support and develop action plans. We pride ourselves on connecting, advising and helping businesses find solutions to day-to-day and longer-term business issues.

We look for better arrangements and offer guidance around issues such as commercial waste, street cleaning, counter-terrorism, urban exploring and rough sleeping.

We also share city intelligence, offer business training and run Manchester’s Business Crime Reduction Partnership that offers security intel, training and access to day/night radios.

We bring the right people to the table to resolve neighbourhood issues together and deliver targeted projects.

The BCRP provides a constant, swift, source of support “By working together and sharing intelligence, offenders have been brought to justice quicker and crime patterns detected earlier.” Greater Manchester Police

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The BCRP team is always on the end of the phone for help and advice “I would strongly recommend joining Manchester's Business Crime Reduction Partnership to help protect your business and staff from active criminals in the city.” TK Maxx

Member services

The Manchester BCRP is by far the best structured and informative partnership I have ever worked with "Our store’s crime management results could not have been achieved without being an active member.” Debenhams

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The BCRP is an effective and extremely proactive partnership “The alerts and updates we receive related to offender management, security advice, training and protests are a must for all city centre businesses." The Printworks

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The Counter-Terrorism Awareness course should be attended by any supervisory, ops and management staff "The simulated walk-through and contingency planning allows for a business to prepare for a city centre event should it ever take place. The training offered invaluable awareness and confidence to...

Member services

We would recommend the First Aid at Work training to all businesses "The session guided us through all of the practical requirements of a first-aider including how to treat burns, minor injuries, breaks and resuscitation techniques. Led by an expert, friendly and...

Member services

UrbInfo Property Developments Map "The Manchester map is a new and vital tool to help us keep track of the fast-paced growth of central Manchester and Salford. Knowing what schemes are in the pipeline, which have planning and which have developers onsite gives us a full and useful picture of our changing skyline." Renaissance Hotel

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Manchester Arena attack: Emergency Response Following the explosion at Manchester Arena on 22 May 2017, the CityCo and Manchester BID team put into a place an urgent communications and operational support plan to assist our members, keeping businesses updated, advised and reassured in the days following the devastating attack.

Member services

Heart Safe Manchester Scheme We run a city centre Heart Safe Zone in partnership with the North West Ambulance Service that is increasing access to life-saving defibrillator units.

Member services

City Forums and Lobbying As your constant champions, CityCo and Manchester BID have an influential role in helping to lobby local authorities, transport organisations and other public agencies on our members' behalf. We keep your interests at...

Member services

Operational and Security Services CityCo and Manchester BID work very closely with Manchester and Salford's public agencies to make sure the city centre is working as effectively as possible and we are raising standards. We work on behalf of members and with public sector partners to identify member needs, make recommendations, offer relevant support and develop action plans. We pride ourselves on connecting, advising and helping members find solutions to day-to-day and longer-term business issues.

See how our services can benefit your business