Manchester Reopening – Business Guidance

Updated 13 July

As Manchester reopens across sectors, public health and social distancing measures are in place across the city centre to protect and support businesses, workers, and visitors. 

CityCo and Manchester BID continue to support to our membership networks and the wider business community. We are working in liaison with Manchester City Council, Transport for Greater Manchester, Greater Manchester Police, The Growth Company, Marketing Manchester, Manchester’s homelessness charity network Street Support, and other statutory and professional bodies to help ensure a safe return to business.

Zoom Business Briefings

To support our networks, we are running a series of Zoom Business Briefings. Invites are being sent directly by email.

4 July Reopening Q&A with TfGM – 1 July
4 July Reopening Q&A with Police – 1 July
4 July Reopening Q&A with Council Licensing – 1 July
Rough Sleeping & Begging – 25 June
Licensed Premises – 16 June
Sir Richard Leese – 15 June
Retail Reopening Guidance – 10 June
Big City BIDs Conference – 9 June
TfGM/Metrolink – 3 June
Office Reoccupation – 28 May
Retail Reoccupation – 27 May
Greater Manchester Police – 13 May
Deansgate Closure – 12 May

To update any company contacts details, please email

Government Covid-19 Recovery Strategy

Manchester Businesses: Reopening Guidance by Sector

Current status by sector, suggested operational checklists and useful links:

Information is updated as we receive and source from partners.

CityCo/Manchester BID are here to help support with your reopening plans. Please do contact us.

Reopening of Businesses and Venues from 4 July

All businesses in these categories can open from 4 July:

  • Hotels, hostels bed and breakfast accommodation, holiday apartments or homes, cottages or bungalows, campsites, caravan parks or boarding houses
  • Places of Worship (Weddings of up to 30 people allowed – providing social distancing)
  • Libraries
  • Community Centres
  • Restaurants, Cafes and Workplace Canteens
  • Bars
  • Pubs
  • Cinemas
  • Bingo Halls
  • Theatres and concert halls [guidance dictates no live performances]
  • Museums and galleries
  • Hair salons and barbers
  • Outdoor playgrounds
  • Outdoor gyms
  • Funfairs, theme parks and adventure parks and activities
  • Amusement arcades
  • Outdoor skating rinks
  • Other indoor leisure centres or facilities, including indoor games, recreation and entertainment venues
  • Social Clubs
  • Indoor attractions at aquariums, zoos, safari parks, farms, wildlife centres and any place where animals are exhibited to the public as an attraction

These categories remain closed in law:

  • Nightclubs
  • Casinos
  • Bowling alleys and Indoor skating rinks
  • Indoor play areas including soft-play
  • Spas
  • Nail bars, beauty salons and tanning salons
  • Massage, tattoo and piercing parlours
  • Indoor fitness and dance studios, and indoor gyms and sports venues/facilities
  • Swimming pools including water parks
  • Exhibition or conference centres must remain closed for events such as exhibitions or conferences, other than for those who work for the business or organisation who run the venue.

Cafes, restaurants and shops that are self-contained and can be accessed from the outside, will still be permitted to open.

Read 23 June government guidance

Keeping Safe in Restaurants, Pubs, Bars, Takeaways: Government Guidance

Read 23 June government publication

13 July #EatOutToHelpOut claim-back scheme

Restaurants and other establishments serving food for on-premises consumption can sign up to a new government initiative aimed at protecting jobs in the hospitality industry and encouraging people to safely return to dining out.

Restaurants, bars, cafes and other establishments who use the scheme will offer a 50% reduction, up to a maximum of £10 per person, to all diners who eat and/or drink-in throughout August.

Customers do not need a voucher as participating establishments will just remove the discount from their bill. Businesses simply reclaim the discounted amount through an online service, supported by HM Revenue and Customs (HMRC). Claims can be made on a weekly basis and will be paid into bank accounts within five working days.

The scheme is open to eligible establishments across the UK and can be used all day, every Monday to Wednesday, between 3 and 31 August 2020.

Businesses will receive a window sticker to show they are using the scheme and can download promotional items from GOV.UK.

How to register:

Businesses can register to be part of the scheme online at GOV.UK.

4 July MCC Licensing, Sales and Policing Letter

All licensed venues in the city have been sent this letter to outline guidance and protocols for 4 July onwards.

The letter sets out licensing and sales checklists, a policing update and how to apply for a temporary outdoor Tables and Chair Licence if you wish to do so.

Other Useful Council Documents for F&B Businesses

Risk Assessment Template

Working Safely through Covid-19

Checklist of control measures

Maintaining records of staff, customers and visitors to support Track and Trace

City Centre Road Closures, Pavement Widening and Bollard Changes for Social Distancing

Road closures and footpath widening are in place to assist with social distancing. Starting with the partial closure of Deansgate last month, Stevenson Square, Edge Street, Thomas Street, Blossom Street, Southmill Street, Wakefield Street and others are to follow:

Google Map:

Please note in addition: Manchester City Council are about to begin work to upgrade the rising bollard systems which restrict vehicle access to roads in some parts of the city centre.

There are 19 sites in total with one cluster around the city centre’s main retail areas including: Market Street, St Ann’s Square, Exchange Square and King Street, and a second cluster around Canal Street.

Maps and guidance leaflets



Greater Manchester Police are following a national 4 phase approach at this time:

  1. Engage: officers may ask people out in public about their circumstances
  2. Explain: officers may point out the risk people are taking, if not practicing social distancing
  3. Encourage: officers may encourage people to act reasonably and responsibly
  4. Enforce: as a last resort, officers may remove people to their home, and fine individuals if regulations are broken

Welcome Back Manchester

  • Manchester City Council has created a campaign with health and safety and friendly ‘welcome back’ messaging to provide reassurance as the city gradually reopens
  • The bright, positive campaign is running across the city’s digital screens alongside poster sites, billboards, social media and web
  • Artwork versions include:”We Missed You” “Maintain Social Distance” “Yes! You’re Back” “Look After Each Other” “Hi! Good to See You” “You’re Not Alone”
  • We encourage businesses to use the campaign materials as you wish around stores, workplaces and via online channels
  • Download Poster Packs, Digital Screen Artwork and Social Media Toolkits on the web portal: