Services for Rough Sleepers

The rise in rough sleeping on our streets is one of the most urgent and distressing issues we face in Manchester, and across the whole of the UK.

CityCo and Manchester BID support The Manchester Homelessness Partnership; a network of people experiencing homelessness, charities, voluntary groups and businesses who are all working together to tackle the problem.

There are many ways to help.

Services for rough sleepers

Manchester City Council 

People can present as homeless to the Manchester City Council Customer Service Centre, Town Hall Extension.

Office hours (9am-4.30pm) 
haasdutyofficer@manchester.gov.uk
0161 234 4692

Out of Hours (4.30-9pm) contact: 
mcsreply@manchester.gov.uk
0161 234 5001

Booth Centre 

The Booth Centre offers homeless people support including providing activities to help people rebuild their confidence. The centre runs arts, employment and skills sessions daily and offers everyone a healthy breakfast and lunch.

Free Breakfast to anyone attending the 10-noon activity sessions.
Monday-Friday, 9am-9pm.

Booth Centre, Edward Holt House, Pimblett Street, M3 1FU
0161 835 2499
info@boothcentre.org.uk

Barnabus 

Barnabus is a Christian Homeless Charity that provides life-changing support to the homeless. 600+ homeless and vulnerable people visit each week, many of whom have severe addictions or mental health issues.

Hot drinks, toast and cereals are all free in the Bloom Street Beacon centre 5 days a week. Hot food, including a full cooked breakfast, is also on offer.

Opening times: 10.30am-1pm
Tuesday-Thursday: 2-4pm
Tuesday: 7.45-9pm

Barnabus, the Beacon, 45 Bloom Street, M1 3LY
0161 237 3223
admin@barnabusmanchester.co.uk

Urban Village Medical Practice

Urban Village Medical Practice is the main provider of primary health care to homeless people in Manchester.

Registration times:
Monday 1-3pm
Friday 10am-noon

Ancoats Primary Care Centre, Old Mill Street, Ancoats, M4 6EE
0161 272 5656

LifeShare

LifeShare is a voluntary organisation helping homeless people in Manchester, offering assistance that helps people to secure accommodation and supports them in maintaining tenancies.

Weekend breakfast is provided from 6-10am.

Lifeshare, Charter Street Ragged School, 142 Dantzic Street, M4 4DN
0161 235 0744

Street Support app

Download the Street Support app – an online tool that sets out ways people can help. You can also find more information and resources at streetsupport.net

Find Help: Find all local services available to meet the needs of people experiencing homelessness.

Give Help: Find out what you can do to help, as a citizen or business.

News: Learn about homelessness and what work is being done in the city to improve things.

Reporting someone in need

If you have immediate concerns for the welfare of a rough sleeper you can call 999 or 101 and the police will take the appropriate action.

You can also report the location of a rough sleeper to the council: roughsleeperteam@manchester.gov.uk.

If someone’s behaviour becomes unacceptable, we offer more targeted support with our partners at CityCo’s Business Crime Unit and GMP’s Anti-Social Behaviour team.

If you are a CityCo or Manchester BID member and need to discuss an issue with our Operations Team, please email us or call 0161 838 3250.