We were experiencing issues to do with illegal taxi-ranking outside our hotel. CityCo were quick to organise a meeting with Council Highways to discuss feasible solutions, and helped us to set up a new reporting system. The team then worked with parking enforcement to represent our interests in a city-wide taxi review. Thank you for the excellent support.
—Jacqui Griffiths, General Manager, Malmaison
CityCo works very closely with Manchester and Salford’s public agencies to make sure the city centre is working as efficiently as possible and we are raising standards.
We advise CityCo and BID members on environmental and public realm issues and anything that may affect productivity, access, health or safety. We help to resolve daily operational problems as well as address longer term concerns. Issues could be to do with litter, street-cleaning or the removal of commercial waste for example. The team can also escalate complex problems to do with tackling traffic management, noise, homelessness, begging, retail theft and anti-social behaviour.
In the retail district, the BID’s City Hosts patrol the area, generating reports around environmental issues which are then sent to Manchester City Council – resulting in quicker resolution for businesses.
We deliver targeted operational projects too, including our Street Fundraising Agreement, Heart Safe Scheme, First Aid Training, Counter-Terrorism Workshops and briefings around addressing rough sleeping in the city centre.
Our members benefit from:
- Dedicated Account Management
- 24/7 emergency operational and security support
- Proactive information to prevent operational issues occurring where possible
- Security, First Aid and other training sessions, briefings and workshops
- Access to the Business Crime Reduction Partnership (BCRP)
- Participation in the Manchester Heart Safe Scheme
- Lobbying support
If you are an existing CityCo or BID member and require operational support, please email Emma Cooke.