“The business focused counter-terrorism awareness course should be attended by any supervisory, operational and management staff. The simulated walk-through and contingency planning allows for a business to prepare for a city centre event should it ever take place. The training offered invaluable awareness and confidence to our teams and we will now implement what we learnt for the benefit of staff, guests and the general public.” —Hilton DoubleTree Hotel
CityCo works very closely with Manchester and Salford’s public agencies to make sure the city centre is working as efficiently as possible and we are raising standards.
We advise CityCo and Manchester BID members on environmental and public realm issues and anything that may affect productivity, access, health or safety. We help to resolve daily operational problems as well as address longer term concerns. Issues could be to do with litter, street-cleaning or the removal of commercial waste for example. The team can also escalate complex problems to do with tackling traffic management, noise, homelessness, begging, retail theft and anti-social behaviour.
In the retail district, the BID’s City Hosts patrol the area, generating reports around environmental issues which are then sent to Manchester City Council, resulting in quicker resolution for businesses.
We deliver targeted operational projects too including our Street Fundraising Agreement, Heart Safe Scheme, First Aid Training, Counter-Terrorism Workshops and briefings around addressing rough sleeping in the city centre.
Our members benefit from:
- Dedicated Account Management
- 24/7 emergency operational and security support
- Proactive information to prevent operational issues occurring where possible
- Security, First Aid and other training sessions, briefings and workshops
- Access to the Business Crime Reduction Partnership (BCRP)
- Participation in the Manchester Heart Safe Scheme
- Lobbying support
If you are an existing CityCo or Manchester BID member and require operational support, please email Emma Cooke.