CityCo Manchester: Business Services

CityCo helps members to operate effectively in the city centre and have their opinions heard at the right tables.

We offer a range of Business Services, and all members have a dedicated Account Manager.

Operational Support

CityCo assists members with the tactical challenges and opportunities of running a business in Manchester city centre.

We pre-empt and provide support across issues that can affect successful operation.

We identify needs and then help to problem solve, make recommendations, and bring decisionmakers together to find solutions.

MEMBERS BENEFIT FROM:

364 days a year, reactive and proactive operational and security business support
Training, briefings, workshops and bespoke support with issues to do with: Commercial waste, bins, recycling, litter, Street cleaning, graffiti removal, Vermin, drains, flooding, noise, light pollution, Public realm, skating, trespassing, urban exploring, Anti-social behaviour, security, ACT Awareness, Traffic management, road closures, protests, Premise licensing, outdoor seating, Urban Exploring, auditors, drones, filming, Safety, water safety, Homelessness, rough sleeping
Representation with public sector partners over plans for expansion or new development
Invites to urban resilience training and bespoke workshops
Invites to operational-specific meetings and location-based forums
Invites to participate in membership City Tours(neighbourhood familiarisation trips).

Business Crime Reduction

Manchester BCRP helps to create a safe environment for businesses, their employees, clients, and customers.

The team reports business-related crime in partnership with Greater Manchester Police and Manchester City Council Licensing and anti-social behaviour teams.

MEMBERS BENEFIT FROM:

Secure access to an online portal that shares data and information on repeat offenders, named ‘Disc’ (GDPR compliant)
Secure access to Store/NiteNet security radio networks, linked to the city’s CCTV control room
Membership of Manchester’s Civil Exclusion Scheme (sector-specific)
Supply of real-time security intelligence
Notifications of city centre protests and emergency security alerts
Invites to monthly intelligence briefings on emerging issues, with guest speakers
Invites to city centre security briefings
Invites to expert training on crime prevention, anti-terrorism awareness, reducing loss from theft, combatting credit card fraud, how to deal with counterfeit currency, and conflict management
Full training on Disc and data compliance.

Urban Resilience Training

CityCo has a unique position at the heart of the city centre, at the intersection of business sectors, public agencies, delivery partners and operational suppliers.

This means we are always in the loop and know who to talk to. We can help you stay up to date with the latest tactical and training knowledge.

MEMBERS BENEFIT FROM:

Invites to operational and security training including ACT Awareness (Action Counters Terrorism) in support of Martyn’s Law as it is enacted. ACT is delivered in partnership with North West Counter-Terrorism Unit, Greater Manchester Police, Manchester City Council Licensing
Invites to PAcT (Public Access Trauma Kit) use training, in partnership with Steroplast Healthcare
Invites to Women’s Night-Time Safety Charter and WalkSafe app training, in partnership with Manchester City Council
Invites to Water Safety training, in partnership with Greater Manchester Fire & Rescue Service, Royal Life Saving Society, Canal & River Trust
Introduction to The Circuit, a nationwide defibrillator network
Access to bespoke ‘tabletop’ training deliveredby CityCo’s Operations Team, helping members prepare for common urban scenarios and city emergencies
Corporate discounts for third party operational training and supplies including First Aid for All and Steroplast.

City Intel & Introductions

CityCo is the best-placed organisation to find out whatever it is you need to know about operating in Manchester city centre.

Our virtual concierge service is there to answer questions, give advice and let you know what is happening.

We provide information and briefings on city activities, whether planned or spontaneous, thanks to our trusted intelligence partnerships.

MEMBERS BENEFIT FROM:

Bespoke notice of activity in the city centre that could impact business operations, for example demonstrations, protests, civic events, local road closures and transport works
Emergency communications and crucial guidance in the case of a major city centre incident
Invites to input into business consultations around property developments, licensing applications, street and transport works, council, and transport matters
Access to third party data including footfall and sales reporting, property, and hotel development mapping
Invites to topic-specific meetings and location-based forums
Invites to CityCo’s Monthly City Centre Performance Briefing, with the latest stats and trends.

City Forums & Lobbying

As constant corporate champions, CityCo has an influential role in lobbying on behalf of members with the city’s public agencies, helping to keep business interests at the forefront of tactical and operational planning.

We attend various meetings on behalf of businesses and run numerous working groups.

MEMBERS BENEFIT FROM:

Representation at local authority-led committees including the Manchester City Council Integrated Neighbourhood Meeting, City Centre Ward Coordination Meeting, Transport for Greater Manchester briefings and Greater Manchester Police forums
Representation at action groups including the Manchester Homelessness Partnership, Manchester Water Safety Partnership, Manchester Food Board, Manchester Hotelier’s Association
Representation at CityCo-led senior meetings including the CityCo Board, Manchester BID Board, Accommodation BID Board and City Centre Accountability Board
Invites to CityCo-led ‘Local Area’ network meetings
Invites to CityCo-administrated Manchester Pub& Club Network events (700+ day and night-time economy venues) and area-specific licensed groups.

Brand Awareness

CityCo is committed to raising the profile and standing of Manchester as the leading business and visitor destination.

A key strand of our work for Manchester City Centre BID and Accommodation BID is delivering high-profile events in the city centre that attract footfall and positive press, and they offer plenty of promotional opportunities for members.

The calendar includes The Super Duper Family Festival, Manchester Flower Festival, Halloween in the City, SCENE: LGBTQ+ Film & TV Festival, and MCR Student Social– a shopping event in partnership with Manchester Arndale.

MEMBERS BENEFIT FROM:

Invites to participate in, partner, sponsor and publicise BID events – benefitting from multi-channel PR and marketing activity
Events have delivered £25 million+ AVE (advertising value equivalent) of media exposure to benefit Manchester city centre, with features across national news, TV, radio, online and social.

Join Us

CityCo membership can be tailored depending on business needs and priority areas.

CityCo Membership 2025/6

CityCo Manchester:
Business Services