Protest Events
Check your business is aware and prepared for protest events.
Are staff aware of planned protest activity?
Is it likely that your business will be a focus of a protest or attract particular attention?
Take time to brief staff and review plans that are in place.
Test staff welfare plans. Do you need to adjust any plans/rotas/activity?
Do you need to bring in additional staff or other resources?
Have you prepared contingencies on behalf of customers if you need to temporarily close public entrances i.e. ‘invacuations’
Do you need to designate alternative exit points?
During Protests
Check your business has incident management plans in place.
Who will respond during the protest if a dynamic decision needs to be made? (e.g. if premises access is temporarily blocked, or business is interrupted)
Are you able to easily communicate decisions across the business during a protest? (e.g. have you checked communications systems are being monitored during the protests?)
If an incident occurs, can staff contact you quickly?
Have you advised staff not to engage/how to de-escalate any potential conflict situations?
After Protests
Check your business has policies in place.
Do you have a policy on the removal of any protest materials such as stickers, leaflets, graffiti etc.?
In the event of an incident, can you retain any CCTV evidence easily?
Can you help staff get home if transport has been severely impacted?
What can you learn from the event and implement in future?
CityCo | BID | Accommodation BID Members: For bespoke advice related to your premises or location, email operations@cityco.com
