Talking to Paul Hales of Costa and Lisa Kay of Kiehls, alongside Phil Schulze of the Manchester Business Improvement District about retail in Manchester city centre – what’s new, how to get good staff, how to keep your brand fresh, and what happens when there’s a Costa on every corner.

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CottonmouthMCR is brought to you by CityCo, the city centre management company for Manchester and Salford. It’s hosted by Vaughan Allen, Chief Exec of CityCo and is recorded either ‘live’ on location or by our friends at Blueprint Studios, Salford.

We can be reached on twitter at @cottonmouthMCR. Please talk to us if you have any comments.