As a member of the Rockefeller Institute’s 100 Resilient Cities network Greater Manchester has pledged to be a leading proponent of urban resilience and nowhere are the challenges faced more acutely, than across the centre of the city.
Talking to Paul Hales of Costa and Lisa Kay of Kiehls, alongside Phil Schulze of the Manchester Business Improvement District about retail in Manchester city centre–what’s new, how to get good staff, how to keep your brand fresh, and what happens when there’s a Costa on every corner.
